Empathy, adaptation, and bottom-up approach – 3 ways to design businesses better: Dr. Prateek Raj

There is a need to revisit some of our core assumptions about business, economy, and work. We need to find a new way of thinking about how we design and run organisations, and organise the economy in the 21st century, such that the human experience, voice, and empathy is at the centre, write Vikram Kohli, from the School of Planning and Architecture Bhopal, and Dr. Prateek Raj, faculty in the Strategy area at IIMB, in this article in Forbes India.