Private Care, Public Trust? Unpacking the Great Healthcare Divide in India

In their latest article, ‘Private Care, Public Trust? Unpacking the Great Healthcare Divide in India,’ for Forbes India, Shreyansh Chaurasiya, PhD Candidate in the Finance & Accounting area at IIM Bangalore, and Pragati, IIMB alum and Assistant Professor at JAGSoM, examine why private healthcare continues to dominate patient preferences across all income groups in India. Drawing on national survey data and real-world scenarios, they unpack how perceptions of trust, service quality, infrastructure, and administrative efficiency outweigh cost considerations, even for low-income households. The piece also explores policy, technology, and community-led strategies that could help rebuild confidence in public healthcare and make quality treatment truly accessible to all.