What Makes Digital Public Infrastructure Truly Scalable? : Dr. R. Srinivasan

In an article for Forbes India, ‘From UPI to ONDC: The role of centralised orchestration in DPI success’, Dr. R. Srinivasan, Strategy area, and Dr. Balakrishnan M, Post Doctoral Research Fellow, Center for Digital Public Goods, IIMB, explore why some of India’s Digital Public Infrastructure (DPI) systems like Aadhaar and UPI have scaled massively, while others like ONDC, DigiLocker, and AA remain under-leveraged. They presented a roadmap for DPI success, not just through technology, but through orchestration, trust, and value creation, offering key insights for policymakers, technologists, and public leaders shaping India’s digital future.